Sales Policy for YOUTOPIX

Effective Date: February 21, 2025
Website: https://youtopix.xyz/

Introduction

At YOUTOPIX, we are committed to providing our customers with the best luxury fragrance shopping experience. This Sales Policy outlines the terms and conditions that apply to all sales made through our website, ensuring transparency and fairness in every transaction.

1. Pricing and Payments

  • All prices listed on the YOUTOPIX website are in USD (United States Dollars) unless otherwise specified.
  • Prices are subject to change without notice. However, once you complete your purchase, the price you see will be the price you pay.
  • We accept payment via major credit/debit cards, PayPal, and other secure payment methods available on our website.
  • All payments must be made in full before your order is processed and shipped.

2. Order Processing and Confirmation

  • Once you place an order, you will receive an order confirmation email with details of your purchase. Please review this information carefully to ensure its accuracy.
  • We process orders within 1-2 business days after payment is received. Orders may be delayed due to high demand or technical issues. If we anticipate any delays, we will notify you as soon as possible.
  • Orders placed after business hours or on holidays will be processed the next business day.

3. Sales Taxes

  • Sales tax is applicable to orders shipped within certain jurisdictions based on local tax laws. The sales tax rate will be calculated at checkout.
  • If your location requires a sales tax charge, the applicable tax will be added to the total price of your order.

4. Shipping and Delivery

  • YOUTOPIX offers worldwide shipping. Shipping fees are calculated at checkout based on the shipping method and destination.
  • We aim to ship orders within 1-2 business days. Shipping times may vary depending on the destination and shipping method selected at checkout.
  • Standard Shipping: Delivery within 5-7 business days (domestic), and 7-14 business days (international).
  • Express Shipping: Delivery within 1-3 business days (domestic), and 3-7 business days (international).
  • Customers are responsible for any import duties, taxes, or fees imposed by customs on international shipments.
  • Shipping delays may occur during peak seasons, due to unforeseen circumstances, or weather-related events. We will inform you of any significant delays.

5. Order Cancellations

  • Orders may be canceled before they are processed and shipped. To cancel your order, please contact us immediately at contact@youtopix.xyz.
  • Once your order has been processed or shipped, we are unable to cancel or modify it. In this case, you will need to initiate a return after receiving the product.

6. Sales Promotions and Discounts

  • Periodically, YOUTOPIX offers sales promotions, discounts, and special offers. These promotions will be clearly communicated on our website, via email newsletters, and social media channels.
  • Discounts and promotions cannot be combined with other offers unless specified. Each discount code or promotional offer will have its own terms and conditions.
  • We reserve the right to change, modify, or discontinue any promotions at any time without prior notice.

7. Product Availability

  • YOUTOPIX makes every effort to ensure the products listed on our website are available for purchase. However, products may occasionally go out of stock due to high demand.
  • If an item is unavailable, we will notify you immediately via email and offer alternative products or issue a full refund if the item is no longer available.
  • We are not responsible for any product unavailability that occurs after you have placed your order.

8. Returns, Refunds, and Exchanges

  • Please refer to our Refund and Return Policy for detailed information on how to return or exchange products, and the conditions under which refunds are issued.
  • Refunds will be processed after we receive and inspect the returned item(s). If the product is defective or incorrect, we will cover the return shipping costs.

9. Customer Support

If you have any questions or need assistance regarding your order, please feel free to contact our customer service team. We are here to help with:

  • Order inquiries
  • Product recommendations
  • Shipping or delivery issues
  • Returns and exchanges

10. Changes to This Sales Policy

YOUTOPIX reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed of any updates.

Contact Us

If you have any questions or concerns regarding this Sales Policy, please do not hesitate to reach out to us:

  • Email: contact@youtopix.xyz
  • Phone: 817-969-9352
  • Address: 421 New York Avenue, Texas, Frisco, United States