Sales policy

1. Pricing and Promotions

  • Transparent Pricing: All product prices listed on our website are final and inclusive of applicable taxes. We ensure clear and upfront pricing to provide our customers with a trustworthy shopping experience.
  • Promotions and Discounts: Any promotions or discounts offered by Nextvtech are subject to specific terms and conditions, which will be clearly stated on the promotion page. Discounts cannot be combined with other offers unless explicitly stated.

2. Payment Methods

  • Accepted Payments: We accept multiple payment methods, including major credit/debit cards, PayPal, and other secure online payment gateways. All payments must be completed at the time of purchase.
  • Secure Transactions: Our website uses advanced encryption technology to protect your payment information, ensuring a safe and secure shopping experience.

3. Order Processing

  • Order Confirmation: Once an order is placed, you will receive a confirmation email detailing your order summary, including items purchased, pricing, and estimated delivery date.
  • Order Fulfillment: Orders are processed within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer.

4. Shipping and Delivery

  • Shipping Options: We offer various shipping options to suit your needs, including standard and expedited shipping. Shipping costs and estimated delivery times will be calculated at checkout based on your location.
  • International Shipping: Nextvtech ships to select international locations. Please note that additional customs fees or taxes may apply, depending on your country’s regulations.
  • Delivery Tracking: Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your package until it arrives at your doorstep.

5. Returns and Exchanges

  • Return Policy: If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a full refund or exchange. The product must be in its original condition, including packaging and accessories.
  • Exchange Policy: We offer exchanges for defective or incorrect items. Please contact our customer service team to initiate an exchange, and we will guide you through the process.
  • Refund Process: Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method used during the purchase.

6. Customer Support

  • Contact Us: Our customer support team is available to assist with any questions or concerns regarding your order. You can reach us via our hotline at 918-716-2264 or email at contact@youtopix.xyz.
  • Service Hours: We are available Monday to Friday, from 9 AM to 5 PM (local time).

By adhering to this sales policy, Nextvtech strives to ensure a seamless and satisfying shopping experience for all our customers.