Delivery Policy for YOUTOPIX

Effective Date: February 21, 2025
Website: https://youtopix.xyz/

Introduction

At YOUTOPIX, we strive to provide fast, reliable, and efficient shipping to ensure that your luxury fragrance products arrive safely and on time. Our Delivery Policy outlines the shipping methods, charges, and delivery timelines associated with orders placed through our website.

1. Shipping Locations

  • YOUTOPIX offers worldwide shipping. We ship to most countries across the globe, and the available shipping options will be displayed during the checkout process.
  • Shipping fees and delivery times are determined based on the destination country and the shipping method selected.

2. Shipping Methods and Costs

We offer a range of shipping options to suit your needs:

Domestic Shipping (within the United States):

  • Standard Shipping: Delivery within 5-7 business days.
  • Express Shipping: Delivery within 1-3 business days.

International Shipping:

  • Standard International Shipping: Delivery within 7-14 business days.
  • Expedited International Shipping: Delivery within 3-7 business days.

Shipping Fees:
Shipping fees are calculated at checkout based on the weight of your order and the destination. You will see the exact shipping cost before completing your purchase.

3. Order Processing Time

  • Processing Time: Orders are typically processed within 1-2 business days after payment has been received.
  • Orders placed after business hours or during holidays will be processed on the next business day.

If your order is delayed for any reason, we will notify you promptly via email.

4. Shipping Confirmation

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • You can use the tracking number provided in this email to track your order’s delivery status.

5. Delivery Times

The delivery times provided above are estimates. Delivery times may vary based on factors such as:

  • The shipping method selected.
  • The destination of the package.
  • Customs clearance for international shipments.
  • External factors such as weather conditions, holidays, or strikes.

Please note that YOUTOPIX cannot be held responsible for delays caused by the shipping carrier or customs processing.

6. Customs, Duties, and Taxes (International Orders)

  • YOUTOPIX is not responsible for any import duties, taxes, or additional fees that may be imposed by your country’s customs department. These charges are the responsibility of the customer.
  • We recommend checking with your local customs office to determine if any duties or taxes will be applied to your order.

7. Shipping Address

  • Please ensure that the shipping address you provide at checkout is accurate and complete.
  • We are not responsible for any delays, lost packages, or additional charges resulting from incorrect or incomplete shipping addresses.

8. Order Issues and Delays

  • If there are any issues with your order or delivery, such as delays or damaged items, please contact us immediately at contact@youtopix.xyz.
  • We will work with the shipping carrier to resolve the issue and, if necessary, offer a replacement or refund in accordance with our Refund and Return Policy.

9. Lost or Stolen Packages

  • YOUTOPIX is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
  • If your package is lost or stolen after delivery, please contact the shipping carrier directly to file a claim.

10. Contact Us

If you have any questions or concerns regarding the shipping or delivery of your order, feel free to contact us:

  • Email: contact@youtopix.xyz
  • Phone: 817-969-9352
  • Address: 421 New York Avenue, Texas, Frisco, United States